New York, NY — Dockwa, an award-winning mobile app company that has revolutionized the leisure boating and marina industry through a seamless reservation platform, announced it has expanded operations internationally. Launched in May 2015 exclusively in the New England region, Dockwa’s innovative unified booking platform will now connect boaters and marinas in real time from coast to coast. Boaters simply download the app, explore, reserve, and securely pay at one of the 200-plus marinas in 16 states and the Bahamas within Dockwa’s growing network, in a matter of minutes.
Dockwa’s international expansion is a result of the $1.4 million in seed funding raised from a world class group of investors (Brian Halligan, Hubspot CEO; David Skok, Matrix Partners) as well as the immensely successful launch within the New England market this summer.
With the functionality of OpenTable and the sleek design approach of Hotel Tonight, Dockwa is the most convenient way for leisure boaters to book their transient reservations for docks and moorings at a marina, yacht club or shipyard. Dockwa provides a solution to the antiquated booking process that has existed through phone reservations, voicemails and lengthy web forms that have hindered real-time communication for boaters as well as operations and revenue potential for marina operators. With Dockwa, boaters simply download the app, explore, reserve, and securely pay at one of the more than 200 marinas in its growing network, in a matter of minutes. Marinas confirm the reservation, collect payment, and deposit the customer’s information into their intelligent database with a single click.
“When we launched Dockwa this past summer in New England, our initial goal was to process 500 bookings and sign up 30 marinas, which we far surpassed with more than 2,500 reservations and over 50 participating marinas with a 100 percent retention rate,” says Michael Melillo, founder and CEO of Dockwa. “As the New England season closed, we saw a growing demand for Dockwa from our active customer base as they migrated south, which reinforced our confidence and that of our investors in the future of Dockwa. From Newport to Naples, the efficiency and convenience of the platform continues to resonate with both the boater and marina operator as we continue to grow and position Dockwa as the industry standard for booking transient and leisure reservations.”
In October 2015, Dockwa’s innovative platform was recognized by the Boat Owners Assocation of the United States (BoatUS,) via the launch of an exclusive partnership made available to the association’s 500,000 plus members. As an exclusive BoatUS benefit, members using the Dockwa app or choosing to book online at Dockwa.com do not have to pay booking fees when arranging dockage at any of the BoatUS Participating Marinas when a discount is applicable, within the growing Dockwa network. This member perk is in addition to the exclusive BoatUS Participating Marina transient slip discount currently offered to BoatUS members, typically 25 percent. When signing up for the first time with Dockwa, all BoatUS members have to do is enter their membership number and both discounts are automatically applied to future bookings.
In addition to a boating reservation platform, Dockwa is the only service of its kind to offer a unified booking and marketing platform for marinas. Dockwa allows marina operators the ability to improve their operations in a number of innovative ways, including a user-friendly web-based dashboard that lets operators review and confirm reservation requests, customer relationship tools, management capabilities, and an easy and secure method for collecting payment. The ability to aggregate and store customer information into an online database also creates opportunity to optimize operations and boost traffic and revenue.